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Thank you for calling Ohio Energy Ratings. Just so you undrestand, we are a shopping website for natural gas and electricity service in Ohio. We are here to answer questions and assist you in place an order, and at the end of the call we'll email or text you a link to your order, which you will then submit yourself to the provider. Does that make sense? 
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This is a call Transfer State. The goal here is to try and understand if the customer is looking for Electricity or Natural Gas service. If it was a general customer service call, then transfer or deal with the customer appropriately
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If the customer is looking for electricity of natural gas service in Ohio, then continue to to Shop section of the icon below.