--normal|1-- Thank you for calling Georgia Gas Savings, my name is %%user.name%%. Before we go any further, can you confirm that you are 18 years of age and are authorized to order utilities for your household? --objection|2-- If YES, then continue with Scripting. --objection|2-- if NO, then transition to other services sales. --normal-- We're you calling about a specific natural gas marketer or plan today, or are you just seeing what is available? --info|1-- If a customer names a specific natural gas provider or plan, select Provider List. --info|1-- If a customer is looking to see everything that is available, select SALES. --info|1-- If a customer is looking to confirm if they are eligible for SCANA, select SCANA AVAILABILITY --info|1-- If a customer is looking for another service, offer to transfer them out of the system or tell them to contact the person they're looking for directly. Examples of this might be a specific electricity provider, or utility. --objection-- If a customer is looking to contact Georgia Gas Savings customer service directly, have them email us directly at: --objection|2-- customersupport@texaselectricityratings.com --regulatory--