--normal--
--info--
--objection--
--regulatory--
IAll:

Mr./Mrs. CUSTOMER NAME, I need to confirm what we have agreed to and make sure there are no clerical mistakes on my part. Please keep in mind that this information should match the information as it appears on the account holder's government issued ID.
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<b>Billing address is the same: </b>
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I am speaking with CUSTOMER NAME for service and billing address 1714 BEVIS ST ~billing_unit~ HOUSTON TX 77008. 
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<b>If Service and Billing Address is Different: </b>
I am speaking with CUSTOMER for service address 1714 BEVIS ST HOUSTON TX 77008 and billing address 1714 BEVIS ST ~billing_unit~ HOUSTON TX 77008.
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Based on a monthly usage of 2,000 kWh, the average price for the ELECTRICITY PLAN NAME will be 9.9 cents per kWh. A $X.XX monthly base charge and all recurring TDSP delivery charges excluding state and local sales taxes and Gross Receipts Reimbursement. The average price may vary based on when and how much electricity is consumed. This 12 month term fixed price will only vary for changes allowed by law or regulatory action. If you cancel before the term is complete, there will be a cancellation fee of $X.XX.
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All: 
By selecting this plan, you are agreeing to allow SERVICE PROVIDER to perform a credit check. This is a soft credit check based on utility payment history. May I proceed with the Credit Check?<b> CUSTOMER MUST SAY YES BEFORE Proceeding</b> 
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If a deposit is required as a result of the credit check, you will be notified by SERVICE PROVIDER and that deposit will need to be paid in order to complete the processing of your application. Is that ok? <b>CUSTOMER MUST SAY YES BEFORE Proceeding</b>
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(If customer replies NO) 
Unfortunately, Mr/Ms. CUSTOMER NAME, for the plan you have selected, SERVICE PROVIDER requires a credit check to process an application for the plan you have selected.
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(If customer replies YES) 
Thank you

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(IF CUSTOMER IS MOVING) 
You will receive a welcome kit in the mail that will include a copy of the SERVICE PROVIDER Terms of Service, an Electricity Facts Label, and information about Your Rights as a Customer. Once your enrollment is processed, you will start receiving your monthly bill from SERVICE PROVIDER. Do you understand the terms we've discussed? Do you agree to become a SERVICE PROVIDER customer and allow SERVICE PROVIDER to complete the tasks required to start your electric service?
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<b>CUSTOMER MUST SAY YES BEFORE PROCEEDING </b>
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Pending any additional enrollment requirements, your ELECTRICITY PLAN NAME order with SERVICE PROVIDER has been requested to begin on (requested start date).
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All: I am submitting your enrollment and will verify your credit history. In just a moment I will be giving you your account # and your enrollment confirmation #. SERVICE PROVIDER customer care is available Monday- Saturday 7:30 am- 8:00 pm Central Standard Time at 1-888-555-5555, or you can visit us online at SERVICE PROVIDER WEBSITE.com. If you ever have problems with your electric lines or a power outage, please contact your TDU.